SOLUTIONS FOR MY ORGANISATION
DEVELOPING GLOBAL LEADERS
How are we preparing our leaders for a dynamic global business environment?
There are different ways that organisations prepare their leaders for international roles, but many have an inadequate approach to building the intercultural skills required. Learning about the specific cultures that a leader is likely to encounter will be valuable; but raising their self-awareness and coaching them to develop personal strategies for leading in any unfamiliar cultural context will better enhance their agility and effectiveness as a leader.
WorldWork has developed the ‘International Competency Framework’ as a basis for building personal effectiveness in multicultural business environments. We offer leadership programmes and tools to develop the intercultural skills that leaders need. Depending on individual requirements such programmes can include:
A developmental coaching programme, aimed at enhancing the leadership competencies required to foster an inclusive, hybrid culture within an organisation or team.
DEVELOPING INTERNATIONAL COMPETENCE
Are our people ready to work in an international context?
Few organisations of any size can afford to operate in a purely domestic context. Suppliers, customers and professional advisers come from many different parts of the world. Business units have to report to HQs in other countries. Mergers, acquisitions and joint ventures result in people working closely together with new business partners from different cultural backgrounds. These intercultural connections add richness and variety to people’s working life, but can also lead to misunderstandings, misinterpretations, and mistakes especially in the early days.
WorldWork offers programmes and tools to help build multicultural competence and an international mindset throughout your organisation. Depending on individual requirements such programmes can include:
A training programme for executives at all levels who need to develop greater competence at working in unfamiliar cultural settings. The programme will help participants to adopt an overall approach and behaviours that will prove most effective given their particular business contexts and cross-cultural interactions.
TEAMS THAT ACHIEVE
Are our diverse teams performing at a high level?
WorldWork offers programmes to enhance the performance of multicultural teams, often by focusing on trust levels within the team. Research suggests that building higher levels of trust is the most cost-effective way to boost team performance within an organisation. Those organisations that focus on fostering trust within their teams, have stronger employee engagement, deal with conflicts more constructively, prioritise innovation, are more agile and are better at profit growth and achieving results.
Depending on individual requirements WorldWork programmes can include:
New teams that go on to be successful, start by establishing ground rules as to how team members will communicate, work together and deal with conflicts. The potential for misunderstandings and misjudgements is all the greater in a diverse team with people from different cultural backgrounds. This facilitated team process will build trust between team members and enable them to agree on a hybrid team culture that will work for all members.
Are we supporting our people when they relocate to other countries?
For over half a century, large corporations and organisations have been continuously nudged down the road to globalisation, firstly through long-term expatriation of senior staff (at enormous cost), then through determined strategies of localisation of management, and over the last two decades through the use of technological solutions. All three approaches have their strengths and their weaknesses; but they all share one crucial factor — a high risk of failure.
Using our international network of coaches, WorldWork offers support to individual executives who are relocating to another country. Depending on individual requirements WorldWork programmes can include:
Moving an employee, and possibly his/her family as well, to another country is a major decision, both for the employing organisation and for the individuals concerned, especially if it requires a major cultural adaptation. This coaching programme will help the individual prepare, both emotionally and culturally for the move, maximising the chances of a successful outcome. The coaching can continue remotely after the move has taken place to provide support as they experience the practical and emotional impact of living in an unfamiliar culture.